Deutsch  English 




Top offers

 MikroTik Cloud Core Router CCR1036-12G-4S-EM

 MikroTik Cloud Core Router CCR1036-12G-4S-EM
instead 1.169,00 EUR
only 952,00 EUR
you save 19 %

MikroTik RBwAPG-5HacT2HnD-BE - wAP ac (black)
MikroTik RBwAPG-5HacT2HnD-BE - wAP ac (black)
instead 80,59 EUR
only 66,64 EUR
you save 17 %






Please inform us directly of the serial number of the faulty device, otherwise we can 
only process your case with delay!

Please keep in mind that we have to set apart between configuration
problems and a truly technically problem.
If there is a technical defect please write an email 

to the noted email address.

We will try to help you as soon as possible. To receive an answer
quicker, please make sure you have: 

Before you contact us, please check the following items:

1) attempted to re-set your configuration and started from the
beginning, following steps in the documentation

2) the latest RouterOS version installed on the router


3) attached the supout.rif file from the router in question


4) included a precise description of the problem - use network diagrams,
screenshots, videos if necessary
If something from above is incomplete in your current email, please,
send all additional information as a reply to this email.

While waiting for the reply of our support specialist you can: 

1) search or ask in Mikrotiks forum for your problem solution

2) recheck your configuration against examples in Mikrotiks manual: